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Managing the Retail Cheer
An article published on December 4, 2007 in Wall Street Journal reported on who is really responsible for sudden flourishes of Christmas decorations in stores this time of year. Unbeknownst to most consumers, is…
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Schools & Creativity
I am sharing a fascinating presentation that I recently heard on www.ted.com. In this talk, Sir Ken Robinson makes an entertaining and profoundly moving case for creating an education system that nurtures (rather than…
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ISO 9000 Standards – How they get internalized within an organization?
In a recently published article my co-author and I present an investigation of the relationship between motivation for ISO 9000 certification and internalization of practices underlying ISO 9000 standards. Survey data from 281 ISO…
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Do the Math
ROMANCE MATHEMATICS Smart man + smart woman = romance Smart man + dumb woman = affair Dumb man + smart woman = marriage Dumb man + dumb woman = pregnancy OFFICE ARITHMETIC Smart boss…
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Wait Times at Hospital’s Emergency Rooms
An article published in Wall Street Journal reported that emergency-room patients are waiting ever longer to see a doctor, a potentially dangerous development as rising numbers of uninsured and underinsured Americans turn to ERs…
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The Issue of Readmissions in Hospitals
Hospitals are taking steps to prevent the most common risk to patients after discharge: landing back in the hospital due to complications that could have been prevented with better follow-up care. A revolving door…












